AppFolio, Inc. Announces Third Quarter 2024 Financial Results

Q3 revenue grows 24%
Company announces acquisition of LiveEasy as part of its expanded resident vision

SANTA BARBARA, Calif., Oct. 24, 2024 (GLOBE NEWSWIRE) -- AppFolio, Inc. (NASDAQ: APPF) ("AppFolio" or the "Company"), a technology leader powering the future of the real estate industry, today announced its financial results for the third quarter ended September 30, 2024.

"Our results reflect relentless customer focus and strong execution of our strategy," said Shane Trigg, President and CEO, AppFolio. "With our next-generation resident application, FolioSpace™, we are redefining how property managers and residents connect, and demonstrating our commitment to investing in innovation that builds the platform where the real estate industry comes to do business."

Financial Highlights for Third Quarter of 2024

• Revenue grew 24% year-over-year to $206 million.
• Total units under management grew 9% year-over-year to 8.5 million.
• GAAP operating income was $43 million, or 20.7% of revenue, compared to an operating loss of ($0 million), in Q3 2023.
• Non-GAAP operating income was $59 million, or 28.7% of revenue, compared to an operating income of $27 million, or 16.1% of revenue, in Q3 2023.
• Net cash provided by operating activities was $58 million, or 28.1% of revenue, compared to $37 million, or 22.2% of revenue, in Q3 2023.
• Non-GAAP free cash flow was $56 million, or 27.1% of revenue, compared to $34 million, or 20.3% of revenue, in Q3 2023.

Business Highlight

• AppFolio acquired LiveEasy, a concierge platform providing moving and home services throughout the resident onboarding process. These services will be integrated into FolioSpace, AppFolio’s next-generation resident application.

Executive Management Transition

• Fay Sien Goon, the Company’s Chief Financial Officer, will depart AppFolio as of October 25, 2024. The Company has commenced a search for a successor to Ms. Goon and will consider internal and external candidates. Pending the appointment of Ms. Goon’s successor, AppFolio has appointed Tim Eaton as the Company’s interim Chief Financial Officer, effective October 25, 2024. Mr. Eaton has served as the Company’s Chief of Staff to the Chief Executive Officer since 2022, and in various other leadership roles within the Company since 2020.

Financial Outlook
Based on information available as of October 24, 2024, AppFolio's outlook for fiscal year 2024 follows:

• Full year revenue is expected to be in the range of $786 million to $790 million.
• Full year non-GAAP operating margin as a percentage of revenue is expected to be in the range of 24.5% to 25.5%.
• Full year non-GAAP free cash flow margin as a percentage of revenue is expected to be in the range of 22% to 24%.
• Diluted weighted average shares outstanding are expected to be approximately 37 million for the full year.

Conference Call Information
As previously announced, the Company will host a conference call today, October 24, 2024, at 2:00 p.m. Pacific Time (PT), 5:00 p.m. Eastern Time (ET), to discuss the company’s third quarter 2024 financial results. A live webcast of the call will be available at: https://edge.media-server.com/mmc/p/56effhwx. To access the call by phone, please go to the following link: https://register.vevent.com/register/BI0592d6d11ce14a179afe199e2d07039c, and you will be provided with dial in details. A replay of the webcast will also be available for a limited time on AppFolio’s Investor Relations website at https://ir.appfolioinc.com/news-events/events.

The Company also provides announcements regarding its financial results and other matters, including SEC filings, investor events, and press releases, on its Investor Relations website at https://ir.appfolioinc.com/, as a means of disclosing material nonpublic information and for complying with AppFolio's disclosure obligations under Regulation FD.

About AppFolio
AppFolio is a technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit ir.appfolioinc.com.

Investor Relations Contact:
Lori Barker
ir@appfolio.com

Use of Non-GAAP Financial Measures
Reconciliations of current and historical non-GAAP financial measures to AppFolio’s financial results as determined in accordance with GAAP are included at the end of this press release following the accompanying financial data. For a description of these non-GAAP financial measures, including the reasons management uses each measure, please see the section of the tables entitled “Statement Regarding the Use of Non-GAAP Financial Measures.”

AppFolio is unable, at this time, to provide GAAP equivalent guidance measures on a forward-looking basis for non-GAAP operating margin and non-GAAP free cash flow margin because certain items that impact these measures are uncertain, out of our control, or cannot be reasonably predicted, such as charges related to stock-based compensation expense. The effect of these excluded items may be significant.

Forward-Looking Statements
This press release contains “forward-looking statements” within the meaning of Section 27A of the Securities Act of 1933, as amended, and Section 21E of the Securities Exchange Act of 1934, as amended, which statements are subject to considerable risks and uncertainties. Forward-looking statements include all statements that are not statements of historical fact contained in this press release, and can be identified by words such as “anticipates,” “believes,” “could,” “estimates,” “expects,” “intends,” “may,” “plans,” “potential,” “future,” “predicts,” “projects,” “target,” “seeks,” “contemplates,” “should,” “will,” “would” or similar expressions and the negatives of those expressions. In particular, forward-looking statements contained in this press release relate to future operating results and financial position, including the Company's fiscal year 2024 financial outlook, anticipated future expenses and investments, the Company's business opportunities, the impact of the Company's strategic actions and initiatives, the potential benefits and effect of the FolioSpace resident app and the acquisition of LiveEasy and their impact on the Company’s plans, objectives, expectations and capabilities.

Forward-looking statements represent AppFolio's current beliefs and expectations based on information currently available and speak only as of the date the statement is made. Forward-looking statements are subject to numerous known and unknown risks, uncertainties and other factors that may cause the Company's actual results, performance or achievements to be materially different from any future results, performance or achievements expressed or implied by the forward-looking statements. The risks, uncertainties and other factors that may cause the Company's actual results, performance or achievements to materially differ from those expressed or implied by these forward-looking statements include the Company’s ability to successfully launch the FolioSpace resident app and integrate the LiveEasy business, the Company’s ability to implement its plans, objectives and expectations with respect to the FolioSpace resident app and the LiveEasy business, negative effects of the announcement of the FolioSpace resident app and/or the Live Easy acquisition on the Company’s business operations, operating results or share price, and unknown liabilities associated with the acquisition as well as those risks, uncertainties and other factors described in the section entitled “Risk Factors” in the Company’s Annual Report on Form 10-K for the fiscal year ended December 31, 2023, which was filed with the SEC on February 1, 2024, and the section entitled “Management’s Discussion and Analysis of Financial Condition and Results of Operations” in the Company’s most recently filed Annual Report on Form 10-K or Quarterly Report on Form 10-Q, as well as in the Company's other filings with the SEC. You should read this press release with the understanding that the Company's actual future results may be materially different from the results expressed or implied by these forward-looking statements.

The Company undertakes no obligation to update any forward-looking statements made in this press release to reflect events or circumstances after the date of this press release or to reflect new information or the occurrence of unanticipated events, except as required by law.

CONDENSED CONSOLIDATED BALANCE SHEETS
(UNAUDITED)
(in thousands)
		September 30, 2024			December 31, 2023
Assets
Current assets
Cash and cash equivalents		$	62,417		$	49,509
Investment securities—current			268,951			162,196
Accounts receivable, net			25,581			20,709
Prepaid expenses and other current assets			38,194			39,943
Total current assets			395,143			272,357
Property and equipment, net			25,478			28,362
Operating lease right-of-use assets			17,744			19,285
Capitalized software development costs, net			16,330			21,562
Goodwill			56,060			56,060
Other long-term assets			12,542			11,263
Total assets		$	523,297		$	408,889
Liabilities and Stockholders’ Equity
Current liabilities
Accounts payable		$	509		$	1,141
Accrued employee expenses			33,625			35,567
Accrued expenses			14,899			21,723
Other current liabilities			14,664			11,335
Total current liabilities			63,697			69,766
Operating lease liabilities			38,402			41,114
Other liabilities			8,371			697
Total liabilities			110,470			111,577
Stockholders’ equity			412,827			297,312
Total liabilities and stockholders’ equity		$	523,297		$	408,889

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS
(UNAUDITED)
(in thousands, except per share amounts)
	Three Months Ended September 30,							Nine Months Ended September 30,
		2024			2023				2024			2023
Revenue(1)	$	205,733		$	165,440			$	590,538		$	448,615
Costs and operating expenses:
Cost of revenue (exclusive of depreciation and amortization)(2)		71,631			62,739				205,878			176,801
Sales and marketing(2)		25,406			29,701				77,161			86,101
Research and product development(2)		40,662			41,592				118,079			116,517
General and administrative(2)		21,139			23,907				62,525			74,417
Depreciation and amortization		4,327			7,568				14,209			22,055
Total costs and operating expenses		163,165			165,507				477,852			475,891
Income (loss) from operations		42,568			(67	)			112,686			(27,276	)
Other income (loss), net		—			(249	)			—			(283	)
Interest income, net		4,014			1,788				10,482			4,627
Income (loss) before provision for income taxes		46,582			1,472				123,168			(22,932	)
Provision for (benefit from) income taxes		13,576			(24,973	)			21,834			4,634
Net income (loss)	$	33,006		$	26,445			$	101,334		$	(27,566	)
Net income (loss) per common share:
Basic	$	0.91		$	0.74			$	2.80		$	(0.78	)
Diluted	$	0.90		$	0.72			$	2.76		$	(0.78	)
Weighted average common shares outstanding
Basic		36,306			35,691				36,211			35,567
Diluted		36,756			36,482				36,752			35,567

⁽¹⁾ The following table presents our revenue categories:

	Three Months Ended September 30,						Nine Months Ended September 30,
		2024			2023			2024			2023
Core solutions	$	46,030		$	39,756		$	132,974		$	115,440
Value Added Services		157,726			123,188			451,677			326,108
Other		1,977			2,496			5,887			7,067
Total revenue	$	205,733		$	165,440		$	590,538		$	448,615

⁽²⁾ Includes stock-based compensation expense as follows:

	Three Months Ended September 30,						Nine Months Ended September 30,
		2024			2023			2024			2023
Costs and operating expenses:
Cost of revenue (exclusive of depreciation and amortization)	$	1,126		$	1,149		$	3,261		$	2,905
Sales and marketing		2,071			2,041			5,284			4,902
Research and product development		7,471			6,064			19,625			15,851
General and administrative		5,367			6,003			16,133			16,274
Total stock-based compensation expense	$	16,035		$	15,257		$	44,303		$	39,932

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS
(UNAUDITED)
(in thousands)
	Three Months Ended September 30,								Nine Months Ended September 30,
	2024				2023				2024				2023
Cash from operating activities
Net income (loss)	$	33,006			$	26,445			$	101,334			$	(27,566	)
Adjustments to reconcile net income (loss) to net cash provided by operating activities:
Depreciation and amortization		3,912				6,980				12,804				20,115
Amortization of operating lease right-of-use assets		488				509				1,541				1,618
Gain on lease modification		—				—				—				(4,281	)
Stock-based compensation, including as amortized		16,449				15,845				45,707				41,872
Other		(2,141	)			(806	)			(6,146	)			(1,514	)
Changes in operating assets and liabilities:
Accounts receivable		110				(327	)			(4,872	)			(3,857	)
Prepaid expenses and other assets		(4,046	)			1,354				1,111				(712	)
Accounts payable		(728	)			(496	)			(291	)			(1,485	)
Operating lease liabilities		(1,778	)			1,558				(3,196	)			(3,080	)
Accrued expenses and other liabilities		12,498				(14,305	)			3,601				7,990
Net cash provided by operating activities		57,770				36,757				151,593				29,100
Cash from investing activities
Purchases of available-for-sale investments		(113,780	)			(35,322	)			(265,319	)			(108,919	)
Proceeds from sales of available-for-sale investments		—				—				—				1,013
Proceeds from maturities of available-for-sale investments		69,300				44,635				163,755				94,252
Purchases of property and equipment		(363	)			(3,761	)			(1,821	)			(5,932	)
Capitalization of software development costs		(1,583	)			(1,243	)			(4,112	)			(3,394	)
Proceeds from sale of equity-method investment		—				—				—				629
Net cash (used in) provided by investing activities		(46,426	)			4,309				(107,497	)			(22,351	)
Cash from financing activities
Proceeds from stock option exercises		15				683				3,913				2,185
Tax withholding for net share settlement		(8,581	)			(6,510	)			(35,101	)			(19,766	)
Net cash used in financing activities		(8,566	)			(5,827	)			(31,188	)			(17,581	)
Net increase (decrease) in cash, cash equivalents and restricted cash		2,778				35,239				12,908				(10,832	)
Cash, cash equivalents and restricted cash
Beginning of period		59,889				24,948				49,759				71,019
End of period	$	62,667			$	60,187				62,667				60,187

RECONCILIATION FROM GAAP TO NON-GAAP RESULTS
(UNAUDITED)
(in thousands, except per share data)
	Three Months Ended September 30,								Nine Months Ended September 30,
		2024				2023				2024				2023
Costs and operating expenses:
GAAP cost of revenue (exclusive of depreciation and amortization)	$	71,631			$	62,739			$	205,878			$	176,801
Stock-based compensation expense		(1,126	)			(1,149	)			(3,261	)			(2,905	)
Workforce reduction costs		—				(2,135	)			—				(2,135	)
Non-GAAP cost of revenue (exclusive of depreciation and amortization)	$	70,505			$	59,455			$	202,617			$	171,761
GAAP cost of revenue (exclusive of depreciation and amortization) as a percentage of revenue		35	%			38	%			35	%			39	%
Non-GAAP cost of revenue (exclusive of depreciation and amortization) as a percentage of revenue		34	%			36	%			34	%			38	%
GAAP sales and marketing	$	25,406			$	29,701			$	77,161			$	86,101
Stock-based compensation expense		(2,071	)			(2,041	)			(5,284	)			(4,902	)
Workforce reduction costs		—				(3,401	)			—				(3,401	)
Non-GAAP sales and marketing	$	23,335			$	24,259			$	71,877			$	77,798
GAAP sales and marketing as a percentage of revenue		12	%			18	%			13	%			19	%
Non-GAAP sales and marketing as a percentage of revenue		11	%			15	%			12	%			17	%
GAAP research and product development	$	40,662			$	41,592			$	118,079			$	116,517
Stock-based compensation expense		(7,471	)			(6,064	)			(19,625	)			(15,851	)
Workforce reduction costs		—				(2,635	)			—				(2,635	)
Non-GAAP research and product development	$	33,191			$	32,893			$	98,454			$	98,031
GAAP research and product development as a percentage of revenue		20	%			25	%			20	%			26	%
Non-GAAP research and product development as a percentage of revenue		16	%			20	%			17	%			22	%
GAAP general and administrative	$	21,139			$	23,907			$	62,525			$	74,417
Stock-based compensation expense		(5,367	)			(6,003	)			(16,133	)			(16,274	)
Gain on lease modification		—				—				—				4,281
CEO separation costs, net		—				—				—				(11,520	)
Workforce reduction costs		—				(2,106	)			—				(2,106	)
Non-GAAP general and administrative	$	15,772			$	15,798			$	46,392			$	48,798
GAAP general and administrative as a percentage of revenue		10	%			14	%			11	%			17	%
Non-GAAP general and administrative as a percentage of revenue		8	%			10	%			8	%			11	%
GAAP depreciation and amortization	$	4,327			$	7,568			$	14,209			$	22,055
Amortization of stock-based compensation capitalized in software development costs		(414	)			(589	)			(1,404	)			(1,940	)
Amortization of purchased intangibles		(118	)			(617	)			(355	)			(1,857	)
Non-GAAP depreciation and amortization	$	3,795			$	6,362			$	12,450			$	18,258
GAAP depreciation and amortization as a percentage of revenue		2	%			5	%			2	%			5	%
Non-GAAP depreciation and amortization as a percentage of revenue		2	%			4	%			2	%			4	%

	Three Months Ended September 30,								Nine Months Ended September 30,
		2024				2023				2024				2023
Income (loss) from operations:
GAAP income (loss) from operations	$	42,568			$	(67	)		$	112,686			$	(27,276	)
Stock-based compensation expense		16,035				15,257				44,303				39,932
Amortization of stock-based compensation capitalized in software development costs		414				589				1,404				1,940
Amortization of purchased intangibles		118				617				355				1,857
Gain on lease modification		—				—				—				(4,281	)
CEO separation costs, net		—				—				—				11,520
Workforce reduction costs		—				10,278				—				10,278
Non-GAAP income from operations	$	59,135			$	26,674			$	158,748			$	33,970
Operating margin:
GAAP operating margin		20.7	%			—	%			19.1	%			(6.1)	%
Stock-based compensation expense as a percentage of revenue		7.7				9.2				7.5				8.9
Amortization of stock-based compensation capitalized in software development costs as a percentage of revenue		0.2				0.4				0.2				0.4
Amortization of purchased intangibles as a percentage of revenue		0.1				0.4				0.1				0.4
Gain on lease modification as a percentage of revenue		—				—				—				(1.0	)
CEO separation costs, net as a percentage of revenue		—				—				—				2.6
Workforce reduction costs as a percentage of revenue		—				6.1				—				2.4
Non-GAAP operating margin		28.7	%			16.1	%			26.9	%			7.6	%
Net income (loss):
GAAP net income (loss)	$	33,006			$	26,445			$	101,334			$	(27,566	)
Stock-based compensation expense		16,035				15,257				44,303				39,932
Amortization of stock-based compensation capitalized in software development costs		414				589				1,404				1,940
Amortization of purchased intangibles		118				617				355				1,857
Gain on lease modification		—				—				—				(4,281	)
CEO separation costs, net		—				—				—				11,520
Workforce reduction costs		—				10,278				—				10,278
Income tax effect of adjustments		(2,211	)			(31,642	)			(20,474	)			(3,859	)
Non-GAAP net income	$	47,362			$	21,544			$	126,922			$	29,821
Net income (loss) per share, basic:
GAAP net income (loss) per share, basic	$	0.91			$	0.74			$	2.80			$	(0.78	)
Non-GAAP adjustments to net income (loss)		0.39				(0.14	)			0.71				1.62
Non-GAAP net income per share, basic	$	1.30			$	0.60			$	3.51			$	0.84
Net income (loss) income per share, diluted:
GAAP net income (loss) per share, diluted	$	0.90			$	0.72			$	2.76			$	(0.78	)
Non-GAAP adjustments to net income (loss)		0.39				(0.13	)			0.69				1.60
Non-GAAP net income per share, diluted	$	1.29			$	0.59			$	3.45			$	0.82
Weighted-average shares used in GAAP per share calculation
Basic		36,306				35,691				36,211				35,567
Diluted		36,756				36,482				36,752				35,567
Weighted-average shares used in non-GAAP per share calculation
Basic		36,306				35,691				36,211				35,567
Diluted		36,756				36,482				36,752				36,345

	Three Months Ended September 30,								Nine Months Ended September 30,
		2024				2023				2024				2023
Free cash flow:
GAAP net cash provided by operating activities	$	57,770			$	36,757			$	151,593			$	29,100
Purchases of property and equipment		(363	)			(3,761	)			(1,821	)			(5,932	)
Capitalized software development costs		(1,583	)			(1,243	)			(4,112	)			(3,394	)
CEO separation costs payment		—				—				—				14,926
Partial lease termination payment		—				—				—				2,851
Severance payments for workforce reduction		—				1,801				566				1,801
Non-GAAP free cash flow	$	55,824			$	33,554			$	146,226			$	39,352
Free cash flow margin:
GAAP net cash provided by operating activities as a percentage of revenue		28.1	%			22.2	%			25.7	%			6.5	%
Purchases of property and equipment as a percentage of revenue		(0.2	)			(2.3	)			(0.3	)			(1.3	)
Capitalized software development costs as a percentage of revenue		(0.8	)			(0.8	)			(0.7	)			(0.8	)
CEO separation costs payment as a percentage of revenue		—				—				—				3.4
Partial lease termination payment as a percentage of revenue		—				—				—				0.6
Severance payments for workforce reduction as a percentage of revenue		—				1.2				0.1				0.4
Non-GAAP free cash flow margin		27.1	%			20.3	%			24.8	%			8.8	%

Statement Regarding the Use of Non-GAAP Financial Measures

We use the following non-GAAP financial measures in addition to, and not as a substitute for, or superior to, financial measures calculated in accordance with GAAP.

• Non-GAAP presentation of income (loss) from operations, costs and operating expenses, operating margin, net income (loss), and net income (loss) per share. These measures exclude certain non-cash or non-recurring items, including stock-based compensation expense, amortization of stock-based compensation capitalized in software development costs, amortization of purchased intangibles, CEO separation costs, net, gain on lease modification, workforce reduction costs, and the related income tax effect of these adjustments, as applicable and described below. Non-GAAP operating margin is calculated as non-GAAP operating income (loss) from operations as a percentage of revenue.

• Non-GAAP free cash flow. Non-GAAP free cash flow is defined as net cash from operating activities, less purchases of property and equipment, capitalization of software development costs, payments for separation costs and lease termination payments and severance payments for workforce reduction. We use free cash flow to evaluate our generation of cash from operations that is available for purposes other than capital expenditures and capitalized software development costs. Additionally, we believe that information regarding free cash flow provides investors with a perspective on the cash available to fund ongoing operations. We review cash flows generated from operations after taking into consideration capital expenditures and the capitalization of software development costs due to the fact that these expenditures are considered to be a necessary component of ongoing operations. Free cash flow margin is calculated as free cash flow as a percentage of revenue.

We use each of these non-GAAP financial measures internally to assess and compare operating results across reporting periods, for internal budgeting and forecasting purposes, and to evaluate our financial performance. We believe these adjustments also provide useful supplemental information to investors and facilitate the analysis of our operating results and comparison of operating results across reporting periods.

In particular, we believe these non-GAAP financial measures are useful to investors and others in assessing our operating performance due to the following factors:

• Stock-based compensation expense and amortization of stock-based compensation capitalized in software development costs. We utilize stock-based compensation to attract and retain employees. It is principally aimed at aligning their interests with those of our stockholders while ensuring long-term retention, rather than to address operational performance for any particular period. As a result, stock-based compensation expenses, which include costs related to our workforce reduction, vary for reasons that are generally unrelated to financial and operational performance in any particular period.

• Amortization of purchased intangibles. We view amortization of purchased intangible assets as items arising from pre-acquisition activities determined at the time of an acquisition. While these intangible assets are evaluated for impairment regularly, amortization of the cost of purchased intangibles is an expense that is not typically affected by operations during any particular period.

• CEO separation costs, net. We incurred one-time separation costs associated with our former Chief Executive Officer's Transition and Separation Agreement, dated March 1, 2023. We have excluded these costs, as we do not consider such amounts to be part of the ongoing operation of our business.

• Gain on lease modification. In January 2023 and June 2023, we amended our San Diego lease. We have excluded any gain related to the remeasurement of the lease liability, as we do not consider such amounts to be part of the ongoing operation of our business.

• Workforce reduction costs. We incurred one-time severance and related personnel costs associated with our workforce reduction in the third quarter of 2023. We have excluded these costs, along with the subsequent cash payments, as we do not consider such amounts to be part of the ongoing operation of our business.

• Income tax effects of adjustments. We utilize a fixed long-term projected tax rate in our computation of non-GAAP income tax effects to provide better consistency across interim reporting periods. In projecting this long-term non-GAAP tax rate, we utilize a financial projection that excludes the direct impact of other non-GAAP adjustments. The projected rate, which we have determined to be 25%, considers other factors such as our current operating structure, existing tax positions in various jurisdictions, and key legislation in major jurisdictions where we operate. We periodically re-evaluate this tax rate, as necessary, for significant events, based on relevant tax law changes, and material changes in the forecasted geographic earnings mix.

Our non-GAAP financial measures may not provide information that is directly comparable to that provided by other companies in our industry, as other companies may calculate non-GAAP financial results differently. In addition, there are limitations in using non-GAAP financial measures because non-GAAP financial measures are not prepared in accordance with GAAP and can exclude expenses that may have a material impact on our reported financial results. As such, non-GAAP financial measures should not be considered in isolation from, or as a substitute for, financial information prepared in accordance with GAAP. A reconciliation of the historical non-GAAP financial measures to their most directly comparable GAAP measures has been provided in the tables above. We encourage investors to review the reconciliation of these historical non-GAAP financial measures to their most directly comparable GAAP financial measures.